How Do I... Make An Appointment?

An appointment system is in place to suit your medical needs. The system includes:

• Routine appointments with the doctor of your choice.
• 48 hours access.
• Specific appointments for working patients.
• Urgent five minute appointments.

To ensure a fair, efficient system we ask patients to ‘plan ahead’ where possible and use the appointments appropriately. Urgent appointments will be strictly for urgent problems eg acutely ill children, acute painful conditions, emergency contraception (not repeat prescriptions). Our staff will help find the right appointment for you.

Appointments can be booked as follows:

• By ringing 445 1957/3731
• In person at reception during opening times.

How Do I... Obtain A Home Visit?

If you are too ill to attend surgery and need a doctor to visit you at home please telephone 0161 445 1957/0161 445 3731 between 8.00 and 10.00am, giving the receptionist some idea of your problem so that the doctor can assess the urgency.

Emergency Calls

If you need an URGENT visit outside these hours please telephone 0161 476 2299 or 0161 445 1957. Please note, on a Wednesday between 12 noon - 6.00pm please telephone 07913 701 4433 for URGENT visits ONLY. After 6.00pm please telephone 0161 476 2299 or 0161 445 1957. Please note you cannot book an appointment, request prescriptions or leave a message on any of the above numbers. If you need medical advice telephone NHS Direct - 24 hour helpline - 0845 4647.

The practice has arrangements for patients to speak to the GPs and practice nurses on the telephone during the working day.

To obtain results of blood tests that have been taken at the surgery, please ring four to five days after, between the hours of 11.00am and 2.00pm on 0161 445 1957/3731.

How Do I... Obtain Test Results?

Please telephone for results of smear tests, x-rays or laboratory tests. Information cannot be given to another person unless we already have your express permission.